Terms and Conditions FC99 – Complete Guide to Using Our Platform

This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and FC99 ("Company", "We", "Platform"). By registering, accessing, or using any part of the FC99 platform accessible at fc99.vin, you confirm that you have read, understood, and agreed to be bound by these Terms.

In this document, certain terms carry specific meanings:

• "Platform" refers to the website fc99.vin, the fc99 mobile app, and all related services
• "Account" refers to the account registered by the User to access fc99 services
• "Funds" refers to the cash balance held in the User's account
• "Wagering" refers to any bet or game played using funds in the Account
• "Bonus" refers to free credits, promotions, or additional benefits granted by fc99 to Users

To register and use fc99 services, you must meet all of the following criteria:

• Aged 21 years and above on the date of registration
• Reside in a jurisdiction that permits participation in online gambling activities
• Not a citizen or resident of any country that has blacklisted online gambling services
• Not currently on any self-exclusion list or gambling limit imposed by any statutory body
• Registering in a personal capacity, not as an agent, proxy, or on behalf of a third party

FC99 reserves the right to request proof of age and identity at any time. Should a User be found not to meet the eligibility requirements, FC99 reserves the right to suspend or close that account and withhold any winnings obtained during that period.

The FC99 registration process requires Users to provide accurate, complete, and up-to-date information. Each User is only permitted to register one account only. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts.

The Know Your Customer (KYC) process involves:

• Identity verification via a valid national ID or passport
• Address verification via a utility bill or bank statement no older than 3 months
• Payment method verification – the bank account or digital wallet name must match the FC99 account holder's name
• If required, proof of source of funds may be requested

FC99 reserves the right to request additional KYC documents at any time, particularly before processing withdrawals above a certain amount. Users who fail to complete KYC within the specified timeframe may face a temporary suspension of withdrawal functions.

FC99 supports a variety of payment methods popular in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, Boost, and direct bank transfers. All transactions are processed in Malaysian Ringgit (MYR).

Deposit-related:

• Minimum deposit is RM 20 for most payment methods
• Deposits are typically credited to the account within 30 seconds to 5 minutes depending on the chosen method
• Users must use a payment method registered in their own name – third-party deposits are not accepted
• FC99 is not responsible for delays caused by third-party payment service providers

Withdrawal-related:

• The minimum withdrawal is RM 50 for most methods
• Withdrawal requests are processed within 1–24 business hours
• KYC must be completed before your first withdrawal request can be approved
• Withdrawals can only be made to the same payment method used for the deposit, or to a verified bank account held in the User's name
• FC99 reserves the right to conduct additional checks on withdrawal requests exceeding certain limits as a fraud prevention measure

All bonuses and promotions offered by FC99 are subject to specific terms explicitly stated on the Promotions Users are responsible for reading and understanding the terms before claiming any bonus.

General principles that apply to all bonuses:

• Wagering Requirement – Bonus must be wagered at the specified multiplier (e.g. 20x) before any withdrawal is permitted
• Bonuses may only be used on eligible games as specified in the relevant promotion terms
• Each User is eligible to claim each bonus type once only, unless stated otherwise
• Bonuses are non-transferable, non-cashable, and may not be sold to any third party
• FC99 reserves the right to withdraw or modify bonuses at any time if there is evidence of abuse
• Attempts to exploit bonuses through multiple accounts, opposing bets, or other tactics deemed fraudulent will result in bonus cancellation and possible account closure

All games available on the FC99 platform have specific rules accessible directly within the game interface. Users are responsible for familiarizing themselves with the game rules before playing.

General rules that apply across all games:

• All games use an independently audited Random Number Generator (RNG) to ensure fairness
• Game results displayed on the platform are final
• In the event of a technical failure during a game, all affected bets will be voided and the amounts returned to the User's balance
• FC99 reserves the right to void rounds or games proven to have been affected by technical or software errors
• Minimum and maximum betting limits vary by game room or table and are displayed before the game begins

For Sports Betting, official results from the relevant governing body are final. Bets accepted before a game begins cannot be cancelled unless the match in question falls under one of the exceptions stated in the fc99 sports betting rules.

FC99 users are strictly prohibited from doing the following:

• Registering an account using false information or another person's identity
• Using automated software, bots, scripts, or unauthorized third-party tools to interact with the platform
• Engaging in any form of fraud, including credit card fraud, payment fraud, or money laundering
• Colluding with other players to manipulate game outcomes (e.g. "chip dumping" in poker)
• Seeking out or exploiting technical vulnerabilities on the platform for unfair advantage
• Using a VPN, proxy, or other methods to conceal your actual location in order to access services from a restricted jurisdiction
• Engaging in any activity that could compromise the security, stability, or integrity of the FC99 platform

FC99 reserves the right to take appropriate action against any User suspected of violating any of the above rules, including immediate suspension, account closure, and reporting to the relevant authorities.

FC99 users may close their own account at any time by contacting FC99 customer support. Prior to closure, users must ensure all eligible balances have been withdrawn.

FC99 reserves the right to suspend or close a user's account under the following circumstances:

• Violation of any section of these Terms and Conditions
• Failure to complete the KYC process within the stipulated timeframe
• Suspected of fraud, money laundering, or other criminal activity
• At the user's own request as part of a self-exclusion measure
• Accounts inactive for more than 12 months with no transactions

In cases of closure due to a violation, FC99 reserves the right to withhold part or all of the account balance while an investigation is conducted. Should the investigation find no wrongdoing, the withheld balance will be returned to the User.

FC99 services are provided "as is". While we strive to keep the platform running smoothly at all times, FC99 makes no guarantee that the service will be free from interruptions, errors, or technical failures.

FC99 is not liable for:

• Losses arising from internet service disruptions or connection issues on the User's end
• Failure of the User's own equipment, software, or system
• Game outcomes resulting from the User's own actions
• Indirect, incidental, or consequential losses arising from the use of the platform
• Acts or omissions by third-party service providers, including payment providers

FC99 cares about the well-being of all users. We provide a range of responsible gaming tools accessible directly from your account settings:

• Deposit Limit – Set daily, weekly, or monthly deposit limits
• Loss Limit – A cap on total losses within a given period
• Session Limit – Set a maximum play time per session
• Temporary Break – Temporarily suspend account access (24 hours to 6 months)
• Self-Exclusion – Permanently close your account with the support of our team

If you are concerned about your own gambling habits or those of someone you care about, please visit the Responsible Gaming for guides and support resources. You may also contact Talian Kasih 15999 operating 24 hours a day.

FC99 reserves the right to modify, update, or replace any part of these Terms at any time at our sole discretion. Changes take effect immediately upon publication on this website.

Users will be notified of major changes through:

• In-platform or FC99 app notifications
• A notice displayed on the home page for a minimum of 7 days
• For significant changes, via email to the registered address

Continued use of the FC99 platform after updated terms take effect constitutes the User's acceptance of those changes. If you do not agree with the changes, you have the right to close your account and withdraw any remaining balance.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the FC99 platform in general, our team is ready to assist you.

You can reach FC99 customer support via:

• Live Chat – Available 24/7 directly within the fc99 platform or app
• Email – [email protected] (response within 24 business hours)

For questions related to our privacy policy, please refer to Privacy Policy For questions related to responsible gaming and self-control tools, please visit our Responsible Gaming.

For frequently asked questions, please check our FAQ first – many of the answers you are looking for may already be available there.